Reflecting Crete’s renowned hospitality, Ostria Resort & Spa is dedicated to offering outstanding services and facilities aimed to cover every possible need and ensure a unique and memorable holiday experience. Our well-trained friendly staff will provide you with undivided attention and happily attend to your personal desires to make your stay as satisfying and comfortable as possible.
EXPRESS CHECK-OUT SERVICE
If you can pay with credit card, you may use our Express Check-out service to avoid waiting time on your departure day. To use this service, please contact the Reception, the latest one day before your departure, to fill in the relevant form.
LUGGAGE
Please contact the reception the day before your departure to arrange your luggage pick up time on your departure day. Luggage storage facilities are available at the lobby area.
SECRETERIAL SERVICES
The following services are available at the reception area free of charge:
Computer use, Printing, Fax and Photocopying within reasonable limits. A tablet or laptop can be delivered at your room upon request at the Reception.
SLEEPING PILLOWS
Your bed is furnished with 100% cotton pillows. An additional set of softer pillows is available in your in-room closet.
BREAKFAST
Breakfast is served in the hotel’s main restaurant ORION from 07h30 to 10h 00. Earlier service is available upon request; please advise the reception the day before. Breakfast is included in the room rates. Breakfast can be served in the room at extra charge.
ROOM SERVICE
09:00-21:00.
PARKING
Free 24h Parking in the hotel premises.
LAUNDRY & IRONING FACILITIES
The hotel provides a self-service launderette (coin operated) with washing machine and dryer. Iron and iron board are also provided in the launderette free of charge.
OPEN MOVIE THEATRE
A giant screen displaying the daily activities at the resort as well as a selection of entertaining movies is placed at the Pool Restaurant THEATRO area.
FAMILY ACTIVITIES
If you would like to organise some activities with family and friends, check the everyday animation program.
ENGLISH
ΕΛΛΗΝΙΚΑ
DEUTSCH
FRANÇAIS