Resort Services

Resort Services


Authentic Cretan Philoxenia

Reflecting Crete’s renowned hospitality, Ostria Resort & Spa is dedicated to offering outstanding services and facilities aimed to satisfy every desire and ensure a unique and memorable holiday experience.                                                                     

Our well-trained friendly staff will provide you with undivided attention and happily attend to your every need to make your stay as satisfying and comfortable as possible.

HOTEL FACILITIES

  • Dining and Entertainment facilities (6 Restaurants, 1 Dessert house, 4 Bars, Grand Hall for special events)
  • 250m long pebble beach
  • 6 swimming pools (1 strictly for adults and 1 for children), and a thermal indoor pool
  • Sunbeds & umbrellas
  • Water Sports & Scuba Diving Centre
  • Spa & Fitness centre
  • Floodlit Sports Centre (4 Tennis courts, 5x5 Football pitch, Archery), Pétanque & Mini Golf fields, Table tennis, Beach Volleyball ground
  • Conference & Meeting facilities
  • Shopping Centre
  • Kids & Youth Clubs
  • Chapel
  • Parking
  • Rent a Car Desk
  • Boat Trips & Cruises
  • Doctor’s clinic / General Practitioner on-call Service
  • Free Wi-Fi
  • Luggage storage room
  • Cash Withdrawal Machine (ATM)
  • Post Office
  • Laundry & ironing facilities
  • Kids menu & Special dietary meals

CONCIERGE & GUEST SERVICES

  • Check in /out
  • Express check-out 
  • Luggage transfer
  • Sleeping pillows selection
  • Wake-up calls
  • Bus & Taxi arrangements
  • Boat transfers
  • Private sightseeing guided tours
  • Airport transfers
  • Ticketing & Travel services
  • Celebrations & Special Occasions planning

SECRETARIAL SERVICES

  • Laptop / Tablet use
  • Fax Services
  • Black & White / Colour Digital Printing & Copying
  • Computer Use
  • Print directly from USB drives
  • Courier Services
  • Packing services
  • Luggage Shipping

FAMILY

  • Kids Pool 
  • Kids Club & Playground
  • Youth Club 
  • Baby Chairs 
  • Children Toilet-seats 
  • Cot beds
  • Babysitting (on extra charge)
  • Tennis Lessons (on extra charge)
  • Animation activities
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